IMMEDIATELY REPORT LOST OR STOLEN DEBIT CARDS
8 AM TO 4:30 PM
1-318-435-7535
TOLL FREE: 1-866-205-4026
AFTER HOURS:
1-800-500-1044
The keys to your safety are awareness, prevention, and rapid-response. Help yourself when using your debit card, ATM card, and credit card by following the safety tips below.
ATM/Debit Card Safety Tips
- Please sign your card upon receipt
- Destroy your old card when it expires or when your new card becomes effective
- Always observe your surroundings before conducting an ATM transaction
- If you see anyone or anything that appears to be suspicious at that ATM, leave the area at once
- View your statements online
- Verify that your ATM/Debit Card is returned following any purchase(s) you make
- Never leave your ATM/Debit Card receipts at the checkout counter
- Check your statements and watch for fraudulent activity
- Keep your card out of sight
- Never lend your card to anyone
- Take a companion along when using an ATM-especially at night
- Minimize time spent at the ATM by having your card out and ready to use
- When using a drive-up ATM, keep your engine running, the doors locked, and the windows up at all times while waiting in line
- If an ATM is obstructed from view or poorly lit, go to another ATM
- Remember to pick up your ATM receipts before leaving the ATM
- Put away your card and cash after completing your transaction
- Check your receipts against your monthly statement to guard against ATM fraud
- Treat your ATM/Debit Card like cash
- Report suspicious behavior
- Be cautious when giving out your card number over the phone